Prepared for Atlanta Heart Associates · 2026 Remote Care Strategy Review · Confidential — not for distribution
Cardiovascular Service Line Optimization · McDonough · Griffin · East Point · Riverdale · Jackson · Fayetteville

A Scalable, Profitable Remote Care Service Line
for Atlanta Heart Associates.

Eleven of the group's cardiologists are named on CMS's preliminary CY2027 participant list for the Ambulatory Specialty Model, in the Heart Failure cohort — and today the practice bills no remote physiologic monitoring, chronic care management, principal care management or transitional care management at all. Every reimbursed month built in 2026 improves the position CMS starts grading in 2027. The fee schedule pays for the program; this page sizes it.

$0
24-Month Net Reimbursement
0%
24-Month Practice Margin
0
Hospitalizations Avoided
0
Unique Patients in Active Remote Care at Month 24

Source: the companion CoachCare Value Analysis workbook, MAC locality GA • 10212-01.

The Position of Strength

The Reimbursement Is Unclaimed. The Capability Is Not.

This is not a story about a practice that has to be convinced that between-visit data changes cardiac outcomes. The group's own Medicare claims show it already running remote monitoring at scale, on the device side, in heart failure specifically. What is missing is the non-invasive, whole-population layer — and the reimbursement that comes with it.

★ Verified — CY2024 claims

223 patients on implantable hemodynamic heart-failure monitors

CPT 93297, 1,098 remote interrogations in CY2024 — roughly five per patient per year — and up 57% from 142 patients in CY2023. These are pulmonary-artery-pressure sensors, a heart-failure device, not a rhythm device. Three of the five physicians billing it are on the CMS preliminary Heart Failure list.

★ Verified — CY2024 claims

~905 patients on remote cardiac device monitoring

CPT 93296, alongside 628 on remote pacemaker interrogation, 283 on remote ICD interrogation and 47 loop recorders — plus roughly $294K of mobile cardiac telemetry billed by 12 of the group's 21 Medicare-enrolled physicians. A mature, staffed remote-monitoring workflow already exists here.

✓ Verified — CMS MIPS PY2023

Promoting Interoperability already scores 100

Full attestation on certified EHR technology, scored through the APM pathway. Promoting Interoperability is one of the four categories the Ambulatory Specialty Model grades — and it is graded at the group level. That category is effectively already solved, which is a credibility asset rather than a gap.

★ Verified — the whitespace

Zero care-management billing across all 21 physicians, both years

Remote physiologic monitoring, chronic care management, principal care management and transitional care management were queried per-NPI across every physician enrolled under the group's CMS organization identifier, for CY2023 and CY2024. Zero services on every code family, both years.

The hard part of a remote care program is the operating habit, not the technology: a triage inbox, an alert-review protocol, a documented escalation standard, and clinicians who act on data arriving between visits. This practice has run that habit for a decade on the device side. What is missing is the reimbursed layer that extends it from a few hundred implanted patients to the whole heart failure, hypertension, coronary and rhythm panel.

The 2027 Payment Shift

A Mandatory CMS Specialty Model Reaches Eleven of the Group's Cardiologists

The Ambulatory Specialty Model makes individual specialists personally accountable for heart failure cost and quality. It is not optional, it is scored per physician, and the performance that determines the adjustment starts in calendar 2027.

ASM · −9/+9%

Eleven Named in the Heart Failure Cohort

Eleven of the group's cardiologists are named on the CMS preliminary CY2027 participant list for the Ambulatory Specialty Model, Heart Failure cohort, under the organization Atlanta Heart Associates PC (CMS organization PAC ID 6204737216). Verified bidirectionally by NPI against the CMS Doctors & Clinicians roster — eleven of the twenty-one physicians enrolled under that identifier appear in the file, and the other ten appear nowhere in it under any organization name or state.

CMS states payment adjustments range from −9% to +9% in the first two performance years, increasing to −12% to +12% by the final performance year. Performance year 1 is calendar 2027; that performance lands in payment year 2029. The design is budget-neutral and scored against peers treating the same condition — average performance is the break-even outcome, and there is no opt-out.

Preliminary This is the CY2027 preliminary participant list (dataset modified 2026-02-04, queried 2026-08-03); the final CY2027 list had not yet been published at the query date.

Cohort Scale
#3 in Georgia

Top 4.7% of Participating Organizations Nationally

Computed from the same preliminary file: 2,610 Heart Failure cohort NPIs across 944 organizations nationally, and the median participating organization has one named clinician. Only 44 organizations — 4.7% — have eleven or more. Of the 134 Heart Failure cohort NPIs coded to Georgia across 37 organizations, this group ranks third in the state, behind only two health-system-employed cardiology groups.

Read commercially, that is the whole argument in one line: every larger Heart Failure cohort in Georgia sits inside a health system with a population-health department, care-management staff and analytics behind it. This one carries the same scorecard without that infrastructure — and appears to be the largest independent cohort in the state.

Billing Tailwind
CY2026

Short-Window RPM Is Now Billable

New codes 99445 (2–15-day device supply) and 99470 (first 10 minutes of management) make short post-discharge and post-procedure monitoring windows cleanly billable — removing the 16-day floor that previously blocked episodic remote care. That is exactly the window in which post-discharge decompensation is either caught or missed.

What the model actually grades — and where the exposure sits
  • Four categories Quality, Cost, Care Improvement Activities and Promoting Interoperability. Quality and cost are scored per physician; care improvement activities and Promoting Interoperability are scored at the group level — so half the scorecard turns on infrastructure decisions rather than individual effort.
  • Cost is the new exposure Under the current APM reporting pathway the group receives no cost score at all. The model scores cost individually, using validated heart-failure episode-based cost measures, and CMS frames its goals around reducing avoidable hospitalizations. There is no baseline and no operating muscle here yet.
  • Quality is the soft spot The PY2023 scorecard shared across seventeen of the group's physicians reads quality 79.79, Promoting Interoperability 100, improvement activities at full credit, final score 89.89. Respectable — but in a budget-neutral, zero-sum pool, respectable is not the same as winning.
  • CMS mandates capabilities, not just outcomes Participants are required to implement collaborative care arrangements with primary care, preventive screening and lifestyle/health-related-social-needs screening in partnership with primary care, and health information exchange data sharing.
  • Order of magnitude The eleven named physicians account for roughly $4.70M of the group's $7.11M CY2024 Medicare Part B allowed. A ±9% adjustment on a comparable base is on the order of ±$420K a year, rising toward ±$560K at the terminal ±12% rate.
The market facts that shape the program
  • Burden is real, and it is south-metro Age-adjusted heart-disease mortality runs 442.8 per 100,000 in Butts, 426.1 in Spalding, 415.8 in Clayton and 386.9 in Henry against 346.4 for Georgia and 315.3 nationally. Henry also carries the footprint's highest stroke mortality at 118.3 — roughly 56% above the US rate (CDC, three-year average centered on 2023, adults 35+).
  • The panel is high-acuity Beneficiary-weighted heart-failure prevalence 36.3%, ischemic heart disease 40.5%, CKD ~44%, diabetes ~47%, average HCC risk score 1.814, average beneficiary age 74–77 (CY2024 CMS provider file, 21 NPIs). This is the clinical profile where remote monitoring and care management have the strongest evidence base.
  • Medicare Advantage is the majority payer Load-bearing County MA penetration runs 62.2% in Henry, 69.1% in Clayton, 65.3% in Butts, 63.4% in Spalding and 48.6% in Fayette — roughly 63% across the footprint against 56.2% statewide (CMS Medicare Monthly Enrollment, April 2026). The specialty model applies only to Original Medicare, and MA plans must pay at least the Medicare rate but the care-management code families are contract-dependent.
  • Two markets, not one Family poverty ranges from 3.9% in Fayette to 14.7% in Clayton; uninsured from 8.6% to 17.0%; bachelor's-plus from 49.9% down to 14.4% in Butts (ACS 2024 5-year). Coinsurance friction and enrollment yield will differ materially north to south — which is a phasing decision, not a reason to discount the whole model.
The model is still moving — and that is a reason to move now. The CY2027 participant list is preliminary, with the final list still ahead. Separately, the model's design is under active proposed revision: CMS proposed updates to the Ambulatory Specialty Model in the CY2027 Physician Fee Schedule notice of proposed rulemaking published 2026-07-14, with comments due 2026-09-14. Cohort definitions, measures, geography and the adjustment schedule are all open through that cycle — and a practice with eleven physicians on the preliminary list has a concrete, dated reason to be paying attention this quarter.
Heart Failure
Hypertension
Coronary Artery Disease
Atrial Fibrillation
The Operating Model

One Service Line, Three Sequenced Layers

This is a named service line with its own owner, P&L and scorecard, not a point solution bolted onto one condition. It follows the Medicare patient from the hospital bed back into the practice and then across the year — built once, reused for every lever the group already cares about.

1 · At Discharge — TCM
  • What Structured 30-day post-discharge management: contact within two business days, medication reconciliation, a face-to-face visit inside the window.
  • Why here Transitional care management is billed zero times across all 21 physicians in both CY2023 and CY2024, while the overwhelming majority of the group's admissions flow to a single dominant partner hospital. That is the largest untouched funnel in the practice.
  • Already half-built The new Epic build carries a "Hospital Follow Up" visit type in live online scheduling. The scheduling half of a transitional-care workflow exists; the documented, billable half does not.
2 · The First Two Weeks — Short-Window RPM
  • What A 2–15-day device supply and first-10-minute management bundle (99445 · 99470) placed on the patient at discharge, before the 30-day clock runs out.
  • Why here CY2026 is the first year this window is cleanly billable. Post-discharge weight, blood pressure and pulse are where decompensation is either caught or missed — and avoidable hospitalization is precisely what the specialty model's cost category measures.
  • Who it reaches The heart-failure population that is not implanted. The 223 patients on implantable hemodynamic monitors are already covered; the attributed heart-failure population is far larger and reachable non-invasively.
3 · Across the Year — RPM + PCM
  • RPM Device-based physiologic monitoring — weight, blood pressure, pulse — as the continuous early-warning and titration layer across the heart failure, hypertension, coronary and rhythm panels.
  • PCM Principal Care Management for the single high-risk cardiac condition — cardiology-native chronic management between the acute episode and stability.
  • Modeled The value analysis below models RPM and PCM only. Transitional care management revenue is deliberately excluded from the forecast and sits as upside on top.
The staffing answer, up front. CoachCare operates the engine — enrollment outreach, device logistics, 24/7 monitoring, escalation, and billing-ready documentation — while the practice's physicians govern the protocols and make every clinical decision. Launch requires no new practice headcount. The forecast also assumes one on-site enrollment specialist funded by CoachCare: that specialist is CoachCare's expense and embedded value, and is never a deduction from practice margin. Note too that no advanced practice providers appear separately enrolled under the group's CMS organization identifier — the eight advertised APPs are either not separately enrolled under this identifier or bill incident-to, and an incident-to model is exactly the staffing structure that makes a care-management service line straightforward to stand up.

The CY2026 Billing Stack

ServiceCodes~CY2026 MagnitudeCardiovascular UseIn the model?
Transitional Care Management99495 · 99496~$200 / ~$280Every heart failure and post-procedure discharge from the group's admitting hospitalsNo — upside
RPM setup & device supply99453 · 99454 · 99445 (new)~$20 setup · ~$52/mo99445 unlocks the 2–15-day post-discharge windowYes
RPM treatment management99457 · 99458 · 99470 (new)~$52 + ~$41 add'lMonthly review, titration, escalationYes
Principal Care Management99424 · 99425 · 99426 · 99427~$60 + ~$50 add'lSingle high-risk cardiac condition (heart failure) expected to last ≥3 monthsYes

The value analysis below uses CY2026 rates auto-resolved by MAC carrier and locality for zip 30253 — GA • 10212-01.

One Build, Every Lever

The same infrastructure — enrollment, devices, alert triage, escalation, documentation, billing capture — powers each thing the group already cares about.

The Heart Failure cohort scorecard
The 223 patients already on implantable hemodynamic monitoring are the pilot cohort. They are identified, engaged and already accustomed to remote follow-up. Wrap them in longitudinal RPM and PCM panels, protocolize titration as a production process, and enter the CY2027 performance year with a documented record rather than a plan.
A cost category with no baseline
Under the current reporting pathway the group has never been scored on cost. The specialty model will score it individually, per physician, on heart-failure episode-based cost measures — and the practice currently has no reimbursed mechanism for the post-discharge and between-visit management that moves those measures. A service line stood up in 2026 produces twelve months of operating data before performance year 1 opens.
Post-discharge continuity with the partner hospital
The overwhelming majority of the group's admissions flow to one health-system hospital that has just opened a $215M patient tower and holds AACVPR-certified cardiac rehabilitation. A documented 30-day post-discharge track record — three structured touches, monitored vitals, escalation on protocol — is the most credible thing an independent group can bring to that relationship, and it is the same work the model's cost category rewards.
Referral retention across a contested corridor
The competitive overlap here is unusually tight geographically. A 479-clinician health-system-employed cardiology group operates in the same town as one of the six offices; another system's heart and vascular clinic sits roughly a mile from the Riverdale office; a third system's cardiovascular center is one block from the Griffin office. Continuous remote care is a retention instrument in that environment, not only a revenue line — the patient with a device in the house and a monthly call has a reason to stay.
Capacity relief across six offices
The between-visit work is absorbed as delivered hours rather than clinic slots. The forecast below models 52,701 care-team hours over 24 months — roughly 25.3 full-time-equivalents of monitoring, outreach, escalation and documentation carried by the service line rather than by practice staff, across a six-office footprint spanning Henry, Spalding, Fulton, Clayton, Butts and Fayette counties.
Procedural and diagnostic throughput
Remote post-procedure surveillance supports faster, safer discharge after device implant, ablation and vascular intervention — all of which this group performs. Blood-pressure and weight trends arriving between visits also sharpen the front end: they identify which patients on the nuclear, echocardiography and vein-clinic pathways actually need escalation, and which do not.
Integration · Epic Community Connect

A Three-Month-Old Epic Cutover Is the Cheapest Moment to Add This Layer

Every remote care program lives or dies on whether the data lands in the chart the clinicians already use. Here that chart is brand new — and the workflows around it are still being written, which is precisely when a care-management layer is least disruptive to add.

What is established
  • Verified The practice's locations resolve as departments inside the health system's Epic tenant, flagged external — the signature of an Epic Community Connect deployment, in which a non-owned practice runs as hosted departments in the system's Epic.
  • Verified — and recent The public cutover happened between 2026-04-18 and 2026-05-08, roughly three months ago, after about six years on a legacy cardiology EHR. Archived captures date it precisely: the legacy portal was decommissioned first, then MyChart and a new "Book An Appointment" path appeared in the header.
  • Verified Epic online scheduling is live, with encoded visit types including New Patient, Follow Up, Hospital Follow Up and Surgical Clearance. The post-discharge appointment pathway is already built.
  • Verified The group's MIPS Promoting Interoperability score is 100, and the health system subsidizes Community Connect for independent practices to the extent permitted. The specialty model's health-information-exchange requirement is largely already satisfied by this footprint.
What this means for scoping — stated honestly
  • Flag Confirm with the health system The Epic tenant belongs to the health system, not to the practice. Interface scope, build approval and data-governance sign-off will involve the system's IT organization, not practice leadership alone. That is an implementation-path question to surface in contracting rather than discover late.
  • No scope is committed here No interface cost, timeline or capability is priced into the forecast on this page, and none is claimed. Integration depth changes enrollment velocity and documentation burden — not whether the program works.
  • Why the timing is favorable A practice three months into a new EHR is actively rebuilding its workflows. Adding a care-management pathway now costs a fraction of retrofitting one into a settled build — and the group has just demonstrated it will make and execute a major technology decision.
  • One small thing worth fixing The public patient-resources page still routes patients to the retired legacy portal while the site header routes to MyChart. Both links are live today; one of them is broken. A five-minute fix, noted here because it is the kind of thing that quietly costs enrollment.
The practice Six offices · 21 enrolled physicians · 29 referring clinicians in the model Clinical governance stays here THE SHARED CHART Epic — Community Connect Practice sites run as departments inside the health system's tenant, flagged external · live since May 2026 MyChart · online scheduling · "Hospital Follow Up" visit type live orders · flags vitals · notes COACHCARE Remote care engine Enrollment · device logistics 24/7 monitoring · escalation Time capture · claims-ready documentation No new practice headcount CONFIRM WITH THE HEALTH SYSTEM IN CONTRACTING — THE TENANT IS THEIRS 1 · Interface scope and standard, and whether the system's catalog already carries it 2 · Data-governance and security sign-off   ·   3 · Who approves and schedules the build, and on what queue

The value analysis on this page does not assume any particular integration depth. No interface cost, timeline or capability is priced into the forecast, and none is claimed here.

The Clinical Twin of the Value Analysis

Clinical Governance & Escalation

The economics prove the service line pays. This proves it is safe and disciplined. Every reading a patient takes routes through one shared escalation engine with defined thresholds, defined trends, defined routing and a defined documentation standard — so the practice receives signal, not noise, and never carries surveillance liability it did not agree to. This group already runs a device inbox; it will have strong, well-earned opinions about alert triage. That is the right conversation to have, and this is the floor it starts from.

One shared escalation engine

Both programs in this service line — remote physiologic monitoring and principal care management — route through the same logic. The engine is program-agnostic; the thresholds are set with the practice.

1

Critical value → escalate immediately

A reading at a critical threshold escalates regardless of whether the patient reports symptoms. There is no "wait and see" branch on a critical value, and no client preference can suppress it.

2

Out of range → retake, then symptom check

A non-critical out-of-range reading is worked rather than forwarded: confirm technique, retake, then run a structured symptom check. Most out-of-range readings resolve here — which is exactly why the practice's inbox stays clean.

3

Trend is defined objectively

An out-of-range trend is not a judgment call. It is three consecutive readings at least one hour apart for blood pressure or glucose, or three readings within seven days for heart rate. A confirmed trend escalates on the same footing as a threshold breach.

4

Unreachable is not a dead end

If the patient cannot be reached, the attempt is documented, a voicemail and callback request are left — and if the reading was critical or a confirmed trend, the escalation proceeds anyway. Silence never downgrades a clinical finding.

5

Every escalation is documented the same way

Six fields, every time, so the record is auditable and any event can be reconstructed.

VitalFindingsMethodContactOutcomeFollow-up
The emergent pathway — non-negotiable
  • Triggers Chest pain · new shortness of breath · signs of stroke · syncope · worst-ever headache · sudden swelling. Any of these reported during an outreach call activates the emergent protocol immediately.
  • Action 911 is called with the patient still on the line — the call is not ended and handed off.
  • If refused If the patient declines emergency services, they are routed to the clinic and the refusal is documented; if the situation warrants it, CoachCare activates 911 regardless.
  • The guarantee CoachCare's urgent and emergent policy supersedes any client-specific escalation preference. A practice can shape routing for everything else. It cannot lower the floor on an emergency.
Three-way routing — so the practice sees signal, not noise
  • Emergency Emergent symptoms or a critical value with clinical instability → 911, with the practice notified.
  • Non-critical A confirmed out-of-range reading or trend without emergent features → routed to the defined practice team member named in the escalation matrix, within the agreed window.
  • Stable / resolved Worked, retaken, resolved, patient asymptomatic → documented as an FYI in the record, not pushed as an alert. This is the branch that determines whether the program is sustainable in a clinic that already runs a device inbox at scale.
  • Named, not assumed The routing matrix — who receives what, in what window, and who covers after hours — is agreed with the practice before the first patient enrolls, not improvised afterward.

The post-discharge three-touch cadence

Triggered automatically by any emergency-room visit or hospitalization reported in the last 60 days. This is the readmission-prevention spine — and the mechanism behind the 325 hospitalizations avoided in the forecast below. It matters here specifically: four of the five core counties in this footprint exceed both Georgia and national heart-disease mortality, and the model's cost category is framed by CMS around reducing avoidable hospitalizations.

Touch 1 · Day 1–2

Stabilize

Confirm the patient is home and safe, reconcile discharge medications against what is actually in the house, verify follow-up appointments exist, and confirm the monitoring device is set up and transmitting. Clinical alerts documented and escalated per the engine above.

Touch 2 · Day 5–8

Detect

The window where post-discharge decompensation typically declares itself. Symptom review, weight and blood-pressure trend review against the readings already flowing in, adherence check, and escalation on any confirmed threshold or trend.

Touch 3 · Day 12–14

Secure

Confirm the follow-up visit happened, close open issues, verify the patient understands the escalation path, and hand the patient into the longitudinal monitoring panel so the 30-day window closes with continuity rather than a cliff.

Continuity and discharge governance

Patients do not silently fall out of the program, and the practice is notified at every decision point.

A

Unreachable → escalate on a fixed cadence

A patient who stops responding is escalated to the practice first, then re-escalated every 30 days — not quietly dropped and not left accruing.

B

A hard backstop

If no instruction is received from the practice, discharge proceeds at 180 days. The clinic is notified in every case, and discharges generally process in the first week of the following month.

C

The practice always decides

Clinical discharge criteria, escalation thresholds and routing are the practice's to set. CoachCare executes them consistently and documents the execution — it does not overrule clinical judgment, with the single exception of the emergent floor above.

D

Auditable by design

Because every escalation carries the same six documented fields, any episode can be reconstructed end-to-end — which is what a scored, risk-bearing CMS model and a serious hospital partnership both actually require.

What this section deliberately does not do. It does not price anything, quote a code, or claim a clinical outcome. Escalation thresholds, the routing matrix and the discharge criteria are configured with the practice's physicians during protocol design — the logic above is the standard operating floor, not a substitute for that design session.
CoachCare Value Analysis · Modeled for Atlanta Heart Associates

The Value Analysis

A 24-month forecast for a two-program service line — remote physiologic monitoring and principal care management — across the group's six offices, 29 referring clinicians, one CoachCare-funded on-site enrollment specialist, and CY2026 rates auto-resolved for MAC locality GA • 10212-01. Transitional care management revenue, specialty-model payment adjustment, avoided-admission savings and procedural throughput are not in these numbers. They are upside on top.

Enrolled Services Under Active Management

Monthly active enrollment by program · physician referrals (8 per clinician per month across 29 referring clinicians at 80% acceptance) plus one on-site enrollment specialist at 80 per month and a small telephonic stream, net of a 1.5% monthly discharge rate. Both arms are enrollment-limited, not ceiling-limited: RPM reaches 3,946 against a ceiling of 4,266 and PCM 1,382 against 4,144, so both curves are still climbing at month 24.

Monthly Economics — Net Reimbursement, Fees, Practice Margin

Net reimbursement after a 15% blended reduction for denials, coinsurance and bad debt, against CoachCare fees. Month 1 runs a $2,669 deficit on implementation; the program turns margin-positive in month 2 and never looks back.

24-Month Net Reimbursement Mix

$6.44M total across the two-program stack. RPM is the volume engine at roughly three-quarters of net reimbursement; PCM is the longitudinal chronic layer. Neither arm reaches its enrollment ceiling inside the 24-month window.

The Financial Summary

LineYear 1Year 224-Month
RPM net reimbursement$1,198,392$3,661,845$4,860,237
PCM net reimbursement$382,321$1,197,036$1,579,356
Total net reimbursement$1,580,712$4,858,881$6,439,593
CoachCare fees$920,558$2,798,958$3,719,516
Practice net (after fees)$660,154$2,059,923$2,720,077
Practice margin41.76%42.40%42.24%
Includes one on-site enrollment specialist staffed at CoachCare's expense — embedded value already reflected in the fees above, never a deduction from practice margin.

Month-1 practice profit is −$2,669; the first profitable month is month 2. The full model is available as a companion workbook.

118,128

Billed Claims / Units

Recurring, subscription-like professional-fee volume over 24 months — on top of the existing procedural, device and imaging book, not instead of it.

512,295

Physiologic Readings

A continuous clinical picture of the heart failure, hypertension, coronary and rhythm panels between visits — the non-invasive twin of the device data the group already reviews.

~325

Hospitalizations Avoided

Roughly $4.9M of avoided acute cost at an assumed $15K per admission — in a footprint where four of five core counties exceed both state and national heart-disease mortality.

25.3

FTE-Equivalent Absorbed

52,701 care-team hours of monitoring, outreach, escalation and documentation carried by the service line rather than by practice staff.

Test the Assumptions Yourself

Scenario Explorer

Every input below is an assumption, and every assumption is arguable. Move them and the 24-month forecast recomputes live. At the modeled settings this engine reproduces the companion Value Analysis workbook exactly — so any disagreement you have with the output is really a disagreement with an input, which is a much more productive conversation.

Build Your Own Forecast

Defaults are the modeled scenario. Enrollment ceilings are recomputed as panel × eligibility × conversion; RPM eligibility is 75% of the in-scope panel and PCM 85%.
24-mo net reimbursement
$6.44M
24-mo practice margin
$2.72M
Margin %
42.2%
Enrolled services at M24
5,328
Hospitalizations avoided
~325

"Enrolled services" counts active program enrollments; a patient enrolled in both programs counts twice. At month 24 the model's 5,328 enrolled services correspond to 4,360 unique patients once dual enrollment is deduplicated.

Implementation

Chartered in 30 Days.
Piloting by Day 90.

CoachCare operates the engine — enrollment outreach, device logistics, 24/7 monitoring, escalation and billing-ready documentation — while the group's physicians govern the protocols and make every clinical decision. Full-service delivery means launch requires no new practice headcount, and the on-site enrollment specialist in the model is funded by CoachCare.

0–30 Days

Charter and Confirm

Named service-line owner, P&L and scorecard. Confirm the Epic Community Connect integration path with the health system that owns the tenant, and the billing configuration for MAC locality GA • 10212-01. Agree the escalation matrix and discharge criteria. Re-verify the CY2027 specialty-model attribution against the final CMS list, and read the CY2027 Physician Fee Schedule proposed rule before the 2026-09-14 comment deadline.

31–90 Days

Pilot Two Anchor Cohorts

First, the 223 patients already under implantable hemodynamic monitoring — identified, engaged, and sitting directly on top of the population the specialty model measures. Second, post-discharge patients from the dominant admitting hospital, on the three-touch cadence with short-window RPM placed at discharge.

91–180 Days

Scale Across the Six Offices

McDonough, Griffin, East Point, Riverdale, Jackson and Fayetteville enrolling — phased deliberately, because family poverty and uninsured rates differ by a factor of three across the footprint and enrollment yield will follow. Longitudinal RPM and PCM panels running under protocol; monthly scorecard — census, capture rate, revenue per patient-month, escalation volume, readmission signal — reporting to practice governance.

181–365 Days

Enter 2027 With Results, Not Plans

A full performance record on the heart failure panel ahead of the CY2027 performance year — twelve months of documented cost and quality behavior before the clock that determines the 2029 payment adjustment starts running, rather than a program that begins the same month the scoring does.

About CoachCare

The Experience to Get It Right

The service line described on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 managed conditions for more than 500,000 patients.

10,000+

Clinicians on the Platform

Providers running remote care programs on the CoachCare platform.

1,000+

Implementations

Programs implemented and operating in market.

5M+

Claims Generated

Care plan coding and billing that has produced over five million claims.

100M+

Vitals Recorded

Over 100 million vitals recorded and more than four million care actions enabled.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS's CY2027 Physician Fee Schedule proposed rule, published July 16, 2026, proposes to reprice remote physiologic monitoring. Here is what it reaches, what it leaves alone, and how the operating model behind this service line absorbs it.

1

The Proposal Is Confined to RPM

CMS's remote-monitoring proposals sit in one code family: RPM. CCM, PCM, and TCM are not part of them. That distinction lands directly on this forecast — PCM carries $1,579,356 of the modeled $6,439,593 in 24-month net reimbursement, and the TCM touch at discharge is outside the proposal entirely. Neither is in scope.

2

CoachCare Is Building the Contingencies Now

The delivery model has more than one shape, and CoachCare is preparing each so the service line's economics hold wherever the rule settles. One unbundles the program into its parts — SaaS platform, device logistics, and program enablement — priced as components. Another engages CoachCare to run the staffing itself, an MSO-style arrangement in which the practice owns the clinical program and the billing while CoachCare carries the labor model. Neither requires re-architecting the service line described on this page.

3

ACCESS Moves Remote Care to Risk-Based PMPM

Alongside the fee schedule, CMS's ACCESS Model pays remote care as a risk-based per-member-per-month arrangement rather than per code: recurring per-beneficiary payments, half of each one withheld and reconciled against outcome attainment. Cardiometabolic care is among its four clinical tracks. What earns under that structure — controlled pressures, titrated therapy, decompensations caught early — is what this service line is built to produce.

What the Proposal Actually Takes Off This Forecast

This forecast repriced code by code at CMS's CY2027 proposed values, at this practice's own MAC locality rather than national averages. Same enrollment, same phasing plan — only the rates move.

−20.6%
The headline per-code cut — device supply (99454 / 99445), the code the proposal reprices hardest.
−8.7%
The RPM patient-year, because device supply is only 31% of it — the management codes barely move.
−6.7%
The whole service line, because PCM carries 24.5% of the forecast and is not in scope.
RPM alone — the only code family in scope$4,860,237 over 24 months
−$423,716
−8.7% of RPM
The whole service line — RPM + PCM$6,439,593 over 24 months
−$429,694
−6.7% of the whole

Both bars run on the same dollar scale, so the red slice is nearly the same width in each — the same dollars, measured against a larger base. The empty track on the top bar is the care-management revenue RPM alone does not include.

RPM, retained at CY2027 proposed rates The proposed reduction PCM — not in scope

Repriced at this locality's own geographic adjusters. The RPM reductions fall almost entirely on practice expense, so the untouched work component carries more weight in some localities than others; the same repricing at national rates would be −8.8% on RPM. Of the $429,694, RPM accounts for $423,716 and the care-management arm for $5,977.

Where the Proposal Lands, Code Family by Code Family

CY2026 versus CMS's published CY2027 proposed values, shown at national non-facility amounts so they can be read against CMS's own tables. This practice's locality-adjusted amounts differ; the repricing above uses the local figures.

Code familyWhat CMS proposedCY2026CY2027 proposedChange
In scope — remote physiologic monitoring
99454 / 99445 · device supplyPractice expense recrosswalked$52.11$41.38−21%
99457 · management, first 20 minDirect practice expense removed$51.77$49.59−4%
99458 · management, each addl 20 minDirect practice expense removed$41.42$40.39−2%
99453 · setup and patient educationCrosswalked; one-time per patient$21.71$20.03−8%
Not in scope — the codes the proposal does not reach
99424–99427 · PCMNo structural change proposed$67.80$67.00−1%
99495 / 99496 · TCMNot addressed by the proposalOutside the remote-monitoring provisions entirely

National non-facility amounts; CY2027 values are CMS's own published proposals in Addendum B of CMS-1848-P. The care-management rows show the lead code in each family; every code in those families moves within about 4% in either direction, which is ordinary annual movement rather than a repricing. The RPM reductions are also phased — section 1848(c)(7) of the Act caps any one code's total-RVU reduction at 19% in a single year, and CMS publishes the affected codes, so CY2027 is a single-digit year for a typical program and the remainder arrives no earlier than CY2028.

None of this is final. CMS-1848-P is a proposed rule. Comments are due September 14, 2026, the final rule is expected in early November, and it takes effect January 1, 2027. CoachCare is leading the advocacy — filing comments, putting the device cost and pricing evidence in front of CMS that the rule itself states the agency does not have, and helping practices file their own. This practice gets the final rates, and the model rerun against them, the week they publish.